Hi BuxtonB
Other Virgin customers on our road are experiencing the same issue, so not just my connection. Can't seem to contact anyone at Virgin to get the ball rolling on resolving the issue.
Have you clicked on the Check service status at the top of the page to see if any local issues are listed? You can also run a diagnostic test from there.
You could also try the Service Status number 0800 561 0061. This often gives details of more local issues down to postcode level.
Please continue following the advice and help from Carl, as even if it isn't a known local issue he can still help you resolve your problems.
Dave
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali