@djwoodyuk wrote:
Downstream bonded channels
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 | 451000000 | 9.5 | 40 | 256 qam | 36 |
2 | 235000000 | 10.4 | 38 | 256 qam | 13 |
3 | 243000000 | 10.4 | 38 | 256 qam | 14 |
4 | 251000000 | 10.9 | 38 | 256 qam | 15 |
5 | 259000000 | 11.1 | 40 | 256 qam | 16 |
6 | 267000000 | 10.5 | 38 | 256 qam | 17 |
7 | 275000000 | 10.3 | 40 | 256 qam | 18 |
8 | 283000000 | 10.4 | 38 | 256 qam | 19 |
9 | 291000000 | 11 | 40 | 256 qam | 20 |
10 | 299000000 | 10.8 | 40 | 256 qam | 21 |
11 | 307000000 | 10 | 38 | 256 qam | 22 |
12 | 315000000 | 9.8 | 40 | 256 qam | 23 |
13 | 323000000 | 10.3 | 38 | 256 qam | 24 |
14 | 331000000 | 10.8 | 40 | 256 qam | 25 |
15 | 371000000 | 10.8 | 40 | 256 qam | 26 |
16 | 379000000 | 10.9 | 38 | 256 qam | 27 |
17 | 387000000 | 10 | 40 | 256 qam | 28 |
18 | 395000000 | 10 | 40 | 256 qam | 29 |
19 | 403000000 | 10 | 40 | 256 qam | 30 |
20 | 411000000 | 10.5 | 40 | 256 qam | 31 |
21 | 419000000 | 10 | 40 | 256 qam | 32 |
22 | 427000000 | 9.9 | 40 | 256 qam | 33 |
23 | 435000000 | 9.4 | 40 | 256 qam | 34 |
24 | 443000000 | 9 | 38 | 256 qam | 35 |
Your downstream power levels are too high, you will need an engineer visit to put these right. Best to ring VM after 8am or alternatively you can wait here for a Virgin staff member to pick it up, typically between 5-10 days, sometime sooner, sometimes later depending on how busy they are.
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Super Hub 4.0 (modem mode) - Gig1 Fibre FTTP - Asus RT-AX82U & Asus RT-AX56U with AiMesh setup
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