Thanks for your post and welcome to the Community Forums, RichoConsidine,
sorry to hear that you have been having connection issues iwt your broadband. Have you been able to have this sorted since your post? Is this on wired or wireless connections? We can also check if there is a fault in the area, test the line, replace your equipment or book visits for you through our online tool virg.in/service
Let us know if you need further help.
Cheers,
Corey C