Speed - M350 package

[Keiranj91]

Hello I have got the m350 package, I'm not getting no where near the promised speeds, I get like 70 down and 24 up on wireless and not much better on the wired. I was promised up to 400

[MOD EDIT: Subject title changed for clarity]

[carl_pearce]

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@Keiranj91 wrote:

Theres no way for me to get a wired connection straight into to modem as I don't have a laptop or anything, I'll see if I can lend a friend's just to test the speed, but what's confusing me is why am I only getting such slow speeds through wifi aswell. Surely it would be alot faster than what I'm getting. I got better speeds through WiFi with my previous provider and it was only ee broadband 

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It doesn't matter what device you use for the above test, it will always show the speed you are getting directly to your HUB on the left.

Edit: So you are getting full speed to your HUB (Just seen your image), so it's your devices that's the limitation.

Edit 2: you need to connect to your HUB on 192.168.0.1, login, and review the 'Connected Devices' section. This will show the connected speed of your wireless devices, and expected around 2/3 to 3/4 of the connected speed as a rough guide on the expected download speed.

[Keiranj91]

Thanks for the information Carl. I just need to work out how to get a cable from my hub to my pc now then 😮‍💨

[carl_pearce]

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@Keiranj91 wrote:

Thanks for the information Carl. I just need to work out how to get a cable from my hub to my pc now then 😮‍💨

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What model are the powerline adapters?

[Keiranj91]

TP Link - PA4010

[Client62]

The Realspeed test shows your account as 1000x50 , but the Hub's figures look more like M350.

Have you upgraded to Gig 1 recently but not re-started the Hub to apply the speed increase ?

It is also odd that the Realspeed test did not report results for all of the tests.

PA4010 - that is AV600 - 85Mb/s is good for a device with a 100Mb/s ports.

[Keiranj91]

Not upgraded to anything mate as it was only installed yesterday. Ahh so the adapters arnt even capable of taking them sort of speeds anyways I didn't know that. I'll have to upgrade them 

[carl_pearce]

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@Keiranj91 wrote:

Not upgraded to anything mate as it was only installed yesterday. Ahh so the adapters arnt even capable of taking them sort of speeds anyways I didn't know that. I'll have to upgrade them 

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Yes, you'll need adapters that have 1Gbps Ethernet ports.

You cannot guarantee they will provide faster speeds, however the ones you have now are probably being limited by the Ethernet ports.

[Keiranj91]

Yeah it's worth a shot though 👍thanks mate