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gingermoonman
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Message 21 of 27
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Re: So so slow!!

Had second engineer come out and did find a fault with the broadband, was something to do with a connection on the broadband box coming into the house and was restricting the speed into the house, touchwood seems all good at the moment

However I am still getting an error when I log into the router and do a test? Any ideas?

Screenshot 2021-12-21 at 14.10.39.png

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risc19
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Message 22 of 27
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Re: So so slow!!

The first engineer didn’t have the diagnostic tools?

How was he going to test it?! Sniff it? Poke it with a stick?

Forget the stupid hub diagnostic, it’s totally useless. Back when I was getting 40% constant packet loss and there was a fault showing on the status page it still said, “every thing is great!”.

 

Talking with my cat would yield more accurate information on my network status. 

My Broadband Ping - Gig1 Modem mode
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gingermoonman
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Message 23 of 27
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Re: So so slow!!

So after the engineer seeming to have fixed issue and speed to the router being 1gb the speed seems to have dropped again! Please please any help.........

Screenshot 2022-01-02 at 23.07.41.png

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gingermoonman
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Message 24 of 27
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Re: So so slow!!

3.0 Downstream channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

8195000000-0.240.4QAM2568
11390000000.235.8QAM2561
2147000000037.9QAM2562
3155000000-0.437.1QAM2563
41630000000.736.8QAM2564
5171000000-0.338.6QAM2565
6179000000-1.639QAM2566
7187000000-0.239QAM2567
9203000000-1.739QAM2569
10211000000-0.839QAM25610
112190000000.140.9QAM25611
12227000000-0.939QAM25612
13235000000-0.839QAM25613
142430000000.740.4QAM25614
15251000000-0.439QAM25615
16259000000-1.340.4QAM25616
172670000000.339QAM25617
182750000000.539QAM25618
19283000000-239QAM25619
20291000000-2.339QAM25620
21299000000039QAM25621
22307000000-138.6QAM25622
23315000000-2.938.6QAM25623
24323000000-1.838.6QAM25624
253310000000.238.6QAM25625
26339000000-2.238.6QAM25626
27347000000-3.439QAM25627
28355000000-1.539QAM25628
293630000000.338.6QAM25629
30371000000-2.439QAM25630
31379000000-339QAM25631



3.0 Downstream channels

Channel Lock Status RxMER (dB) Pre RS Errors Post RS Errors

8Locked40.36628750
1Locked35.7799114703314708
2Locked37.935909727227352
3Locked37.092701799324662
4Locked36.8444633314420931
5Locked38.605377637119707
6Locked38.983261303867326
7Locked38.9832619760
9Locked38.9832611090
10Locked38.98326160
11Locked40.946209170
12Locked38.983261260
13Locked38.983261700
14Locked40.366287710
15Locked38.983261640
16Locked40.366287380
17Locked38.983261320
18Locked38.983261160
19Locked38.983261210
20Locked38.983261170
21Locked38.98326170
22Locked38.60537770
23Locked38.605377110
24Locked38.60537750
25Locked38.60537710
26Locked38.60537780
27Locked38.983261120
28Locked38.983261130
29Locked38.60537720
30Locked38.98326170
31Locked38.98326130



3.1 Downstream channels

Channel Channel Width (MHz) FFT Type Number of Active Subcarriers Modulation (Active Profile) First Active Subcarrier (Hz)
159964K1880QAM4096759


3.1 Downstream channels

Channel ID Lock Status RxMER Data (dB) PLC Power (dBmV) Correcteds (Active Profile) Uncorrectables (Active Profile)
159Locked41-1.713858038629071
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gingermoonman
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Message 25 of 27
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Re: So so slow!!

3.0 Upstream channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

13940000037.85120 KSym/sec64QAM12
24620000036.85120 KSym/sec64QAM11
35370000037.55120 KSym/sec64QAM10
460300000365120 KSym/sec64QAM9



3.0 Upstream channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

1US_TYPE_STDMA0000
2US_TYPE_STDMA0010
3US_TYPE_STDMA0010
4US_TYPE_STDMA0000
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Martin_N
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Message 26 of 27
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Re: So so slow!!

Hi gingermoonman,

Thank you for your post. I can see my colleague has already responded on another thread. 

We do recommend keeping all information to one thread so that all updates are in 1 location. 

^Martin

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gingermoonman
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Message 27 of 27
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Re: So so slow!!

Will do, has anyone on the forum got an idea what could be wrong with my speed to the hub?

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