I am currently on the Virgin M200 (now M250 with the recent upgrade), Maxit TV and Talk weekends and evening package until May 2020.
I have only been getting a maximum of 150Mbps for the last 2 weeks and any point of the day.
I have the Virgin Hub 4.0 which is set to Modem mode and connects to a UDM Pro via Ethernet Cat 6a. I have done numerous power recycles on the Hub and UDM Pro with no effect. Interesting, the Hub keeps saying it needs a reboot (pulsing red light at top of hub) after first reboot but connects on second reboot...
I have even put the Virgin Hub back in router mode with no difference in speed. I did speak to someone on Virgin webchat who confirmed I am on the M250 package and not being throttled. Virgin own Diagnotics shows no issue either.
I have not changed any of my setup in any way, so assume something down the chain at Virgin's ends has limited me to 150Mbps. When 200Mbps was working, I could get as high as 215Mbps when testing speed. I never go above 150Mbps at the mo..
Anyone have any suggestions that suggest I am missing something or can someone from Virgin shed some light on the matter and solve it.
I have been offered a great deal by Sky as my road was recently upgraded tto FTTH and I am tempted at the moment, but still on contract!
Thanks for the update and fix.
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