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HelenaMoo
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Slow wifi

Hello,

We recently got our Hub 3 and are meant to be getting a speed of around 100 however even with a few of Virgin's new boosters we are getting anything between 0 and 50 - usually around 30. I have tried all the usual, rebooting etc but no change. I have run a diagnostic test and each time it says 'your home network has a few problems'. Anyone got any ideas?

Speed doesn't actually seem that dreadful in reality and can usually cope with Zoom/Teams calls but can sometimes be intermittent and just stop working altogether.

Any help much appreciated!

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jbrennand
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Re: Slow wifi

What about speeds on an ethernet cabled connection are they faster and more stable?

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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