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Slow wifi

i have been with virgin media for 10 years but when we got the hub 3 the WiFi speed decreased to 10mbps even lower I have phoned virgin media numerous times they just sent an Ethernet cable when we had the super hub I used to get 90-108 Mbps even more can someone plz help me I'm so close to deciding to switch 

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Re: Slow wifi

Sorry to hear that Hasnain59

 

That is not what we like to hear, when was the last time you carried out a speedtest? would you be able to do one now and send me the result please?

 

Thanks Joe_F

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Re: Slow wifi

I have done a Speedtest I get the same results when using Ethernet cable aswell 3mbps download 5mbps download 

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Re: Slow wifi

Thanks for popping back @Hasnain59

 

Hope things are looking better for you this week - we can see from your account that you had a technician booked out.

 

Please feel free to pop back if you need any further help. 

 

Cheers

 

Katie - Forum Team


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