Virgin Media Community

[milmber]

I am seeing exceptionally slow upload speeds which leaves me unable to work from home.

Instead of debating with Virgin how this can be fixed, I intend to just cancel my service.

However it seems you can't reach them via phone as their support team is not accepting any calls.

Is there an alternative way to reach Virgin (apart from writing an old fashioned letter) ?

BQM and Speeds Below

Date	Down HTTPx6	Down HTTPx1	Upstream	IP Address	ISP
Tue 02/02/2021 13:35	19.61 Mbps	9.53 Mbps	2.19 Mbps	[removed]	Virgin Media
Tue 02/02/2021 10:56	167.84 Mbps	126.92 Mbps	1.99 Mbps	[removed]	Virgin Media
Tue 02/02/2021 09:53	142.22 Mbps	136.94 Mbps	1.14 Mbps	[removed]	Virgin Media
Tue 02/02/2021 09:51	140.66 Mbps	143.54 Mbps	1.59 Mbps	[removed]	Virgin Media
Sun 31/01/2021 11:03	253.28 Mbps	233.97 Mbps	14.39 Mbps	[removed]	Virgin Media

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