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appleaday
Fibre optic
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Message 11 of 18
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Re: Slow upload speeds area 14?

I have this issue also, I am in area 14

 

ive had a tech out today, he said the upstream is all over the place, he has referred it to the networks team

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flashcash
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Message 12 of 18
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Re: Slow upload speeds area 14?

Thanks for the confirmation appleaday, 

'All over the place' describes it well.

I did have good upload speed at one point today but it was short lived

Screenshot 2019-07-19 at 18.36.45.png

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flashcash
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Message 13 of 18
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Re: Slow upload speeds area 14?

Looks like it has been fixed at 6am this morning?

Will still keep monitoring as I know this may be temporary

Screenshot 2019-07-22 at 08.27.27.pngScreenshot 2019-07-22 at 08.25.23.pngScreenshot 2019-07-22 at 08.22.39.png

 

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flashcash
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Message 14 of 18
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Re: Slow upload speeds area 14?

Too good to be true, back to original poor upload speeds. Still I managed to get 4 hours of what I am paying for should be grateful really.

Screenshot 2019-07-22 at 13.46.58.png

 

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Forum Team (Retired) Louis_R
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Message 15 of 18
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Re: Slow upload speeds area 14?

Hi flashcash,

 

We are very sorry to hear you have been experiencing this intermittent issue. Have there been any changes since your post at all? If not, is the issue still situated on the service status page?

 

Many thanks,

 

Louis

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flashcash
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Message 16 of 18
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Re: Slow upload speeds area 14?

Hi Louis,

It was never on the service page. One of the forum team here found the fault reference F007266416 in the system.
Has this been fixed?
As of the last 3 hours it looks like uploads are stable again but that again could be temporary?

Cheers

Flashcash

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Forum Team
Forum Team
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Message 17 of 18
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Re: Slow upload speeds area 14?

I have searched the reference provided and it has been closed as resolved at 3pm today.

 

If you have any further queries please don't hesitate to get back in touch with us Flashcash.

 

Thank you, Emily.

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flashcash
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Message 18 of 18
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Re: Slow upload speeds area 14?

Great news,

Thanks for responding Emily.

Cheers
Flashcash

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