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apole55
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Slow upload speed continues

Hi everyone,

The slow upload speed I'm getting continues. The configuration file on my router is set incorrectly. I've tried several times to get this changed but to no avail.

Also finding getting in contact with support is not easy.

Does anyone have any suggestions how to get this resolved, it would be much appreciated.

Many thanks

 

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Lee_R
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Re: Slow upload speed continues

Hi apole55, thanks for posting.

Sorry to hear you're experiencing slower than expected upload speeds.  Can you please confirm if this is both via a wired and wireless connection?  I do appreciated what you've advised regarding the configuration.

Regards

 

Lee_R

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apole55
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Re: Slow upload speed continues

Hi Lee,

Thanks for your reply. Yes this is on wired and wireless.

If I look at the router status the upload speed is set to 6mb not the 10 my package should have.

Many thanks.

Andy

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apole55
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Re: Slow upload speed continues

Primary Upstream Service Flow
SFID10961
Max Traffic Rate6320000
Max Traffic Burst16320
Min Traffic Rate0
Max Concatenated Burst16320
Scheduling TypeBestEffort
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Lee_R
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Re: Slow upload speed continues

Thanks for getting back to me.  I am going to send you a private message.  Please look out for the purple envelope in the top right of your screen,

Regards

 

Lee_R

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