Hi all,
I'd love some help to understand why I can get 200+ down but under 1 upload during the day (although this climbs to 6 in the evening, and at midnight, 12)
Usual logs attached thanks! This seems to often very badly effect video calls, causing dropped calls or audio/video artefacts.
Mike Renwick
Downstream bonded channels
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 | 202750000 | 9 | 38 | 256 qam | 9 |
2 | 210750000 | 9 | 38 | 256 qam | 10 |
3 | 218750000 | 9.1 | 38 | 256 qam | 11 |
4 | 226750000 | 9 | 38 | 256 qam | 12 |
5 | 234750000 | 9 | 38 | 256 qam | 13 |
6 | 242750000 | 9.1 | 38 | 256 qam | 14 |
7 | 250750000 | 9.6 | 38 | 256 qam | 15 |
8 | 258750000 | 10.1 | 38 | 256 qam | 16 |
9 | 266750000 | 10.4 | 38 | 256 qam | 17 |
10 | 274750000 | 10.4 | 38 | 256 qam | 18 |
11 | 282750000 | 10.8 | 37 | 256 qam | 19 |
12 | 290750000 | 11.4 | 38 | 256 qam | 20 |
13 | 298750000 | 11.6 | 38 | 256 qam | 21 |
14 | 306750000 | 11.5 | 38 | 256 qam | 22 |
15 | 314750000 | 11.4 | 38 | 256 qam | 23 |
16 | 322750000 | 11.5 | 38 | 256 qam | 24 |
17 | 330750000 | 11.9 | 38 | 256 qam | 25 |
18 | 370750000 | 11.3 | 38 | 256 qam | 26 |
19 | 378750000 | 11.4 | 37 | 256 qam | 27 |
20 | 386750000 | 11.3 | 38 | 256 qam | 28 |
21 | 394750000 | 10.9 | 37 | 256 qam | 29 |
22 | 402750000 | 10.9 | 37 | 256 qam | 30 |
23 | 410750000 | 11.4 | 37 | 256 qam | 31 |
24 | 418750000 | 11.6 | 37 | 256 qam | 32 |
Downstream bonded channels
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1 | Locked | 38.6 | 7416 | 28025 |
2 | Locked | 38.6 | 9223 | 29856 |
3 | Locked | 38.6 | 9044 | 36841 |
4 | Locked | 38.6 | 9771 | 42225 |
5 | Locked | 38.6 | 10919 | 37923 |
6 | Locked | 38.6 | 10933 | 44709 |
7 | Locked | 38.6 | 11902 | 51993 |
8 | Locked | 38.6 | 10356 | 32520 |
9 | Locked | 38.9 | 10124 | 38446 |
10 | Locked | 38.6 | 9999 | 36355 |
11 | Locked | 37.6 | 8747 | 41032 |
12 | Locked | 38.9 | 10126 | 50587 |
13 | Locked | 38.6 | 11517 | 63462 |
14 | Locked | 38.6 | 11606 | 62546 |
15 | Locked | 38.9 | 14209 | 80758 |
16 | Locked | 38.6 | 13107 | 60944 |
17 | Locked | 38.6 | 12689 | 53124 |
18 | Locked | 38.9 | 17723 | 63793 |
19 | Locked | 37.6 | 18818 | 66194 |
20 | Locked | 38.6 | 20273 | 75022 |
21 | Locked | 37.6 | 20499 | 72153 |
22 | Locked | 37.6 | 25826 | 92693 |
23 | Locked | 37.3 | 26249 | 87730 |
24 | Locked | 37.6 | 23502 | 69155 |
Upstream bonded channels
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
1 | 39400049 | 41 | 5120 | 64 qam | 4 |
2 | 46200182 | 41.8 | 5120 | 64 qam | 3 |
3 | 25799853 | 39 | 5120 | 16 qam | 6 |
4 | 32600038 | 40 | 5120 | 64 qam | 5 |
Upstream bonded channels
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1 | ATDMA | 0 | 0 | 63 | 0 |
2 | ATDMA | 0 | 0 | 60 | 0 |
3 | ATDMA | 0 | 0 | 70 | 0 |
4 | ATDMA | 0 | 0 | 54 | 0 |
Network Log
Time Priority Description
21/01/2021 22:08:44 | notice | LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
21/01/2021 22:08:35 | Warning! | LAN login FAILED : Incorrect Username / Password / ConnectionType;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
21/01/2021 21:56:41 | notice | LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
21/01/2021 21:56:1 | Warning! | LAN login FAILED : Incorrect Username / Password / ConnectionType;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
21/01/2021 15:01:48 | Error | DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
21/01/2021 02:28:30 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
20/01/2021 16:12:10 | critical | SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
20/01/2021 16:12:2 | Warning! | RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
20/01/2021 16:11:31 | Warning! | Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
20/01/2021 16:11:26 | critical | SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
20/01/2021 16:11:26 | Warning! | RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
20/01/2021 16:11:26 | critical | SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
20/01/2021 11:59:59 | Warning! | RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
20/01/2021 11:59:53 | critical | SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
20/01/2021 11:59:47 | Warning! | RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
20/01/2021 11:59:22 | Warning! | Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
20/01/2021 11:59:16 | Warning! | RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
20/01/2021 11:59:16 | critical | SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
20/01/2021 11:59:16 | Warning! | RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
20/01/2021 11:59:16 | critical | SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |