Hi Virgin
I currently have M100 Fibre Broadband and for the past week+, it has become unusable. Simple websites and emails are not loading and I am having to use mobile data inside my own house.
Here is a speed test for this morning (10am Monday) - the lowest download speed I have had is 0.4Mbps & often Speedtest will not even connect. 
Even trying to post this has taken longer than expected.
Prior, the internet was fine and this is not a router/Wifi reception issue - as I have tried this in multiple rooms. Factory resetting the router has made no difference & the websites diagnostic page is claiming there are no local area issues.
Any advice would be appreciated as this is incredibly frustrating.