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paul23foster
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Slow to access a specific web site

Hello, When I access a specific web site via any Virgin Media Broadband service the speed is very slow. the site is hosted with godaddy. the issue is only apparent when access via virgin media ISP.

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Anonymous
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Re: Slow to access a specific web site

What's the URL?

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paul23foster
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Re: Slow to access a specific web site

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Anonymous
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Re: Slow to access a specific web site

Seems pretty quick from here on my PC, however I'm not using VM's DNS.

Just tried it on my phone, which does use VM DNS, and very slow, as you say.

Also tried on a laptop, which does use VM DNS, and very slow as well!

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paul23foster
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Re: Slow to access a specific web site

So this is a VM problem. How do I escalate?

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Anonymous
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Re: Slow to access a specific web site

Well when I used different DNS servers (1.1.1.1 and 1.0.0.1) the website appears to resolve quickly.

You can alter your DNS settings on your machines, however I'm unsure how you would pursue VM for a DNS issue.

One of the staff members on here should respond to your query, regardless.

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