Hi, i have upgraded from 350mb to 1gb using hub 4. Despite following all trouble shooting tips, our download speeds are no faster than our previous package.
Any hell appreciated.
Wireless, not much better on other devices
If you access your HUB on 192.168.0.1, login, then select the 'Connected devices' section, you should see the 'Speed (Mbps)' each device is connected to the HUB.
You 2/3 to 3/4 that speed to get a rough idea of download speed to that specific device.
My laptop as showing as 292.5 and mobile 458
Sounds like you are getting the expected speeds then.
The limitation is your devices. As shown in the speed test you are getting full speed to the HUB over the VM network.
Keep in mind the full speed can be shared across multiple devices at the sime time, so even though each device is the same speed they should be able to get that speed all at the same time.
have to say im just the same following an upgrade from 350 service which was giving me 400mb plus all the time the so called 1gig service is no better
in fact some items are slower i think superhub4 isnt that super
ps hope you get your system up to speed virgin media customer/tech service are really poor and take an eternity to respond it doesnt help that the router is
getting 1 gig if you arent getting good speed after the hub did try mine in modem mode and couldnt get good speeds even to my latest asus roger gaming laptop which is really fast
When i spoke to someone at VM last week, told me to 'wait a day or two' to see if it improves.
I have received higher speeds on some devices today in my home office which has a cat 6 cable hard wired from the hub 4 to a Belkin router.
Albeit not at the published speeds.