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MrWhitby
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Slow speeds

Hi, 

Recently took out a 350mb service and when I signed the contract I was informed I would not received below 180Mbps however speed tests using both wired and wireless connection do not exceed 60-80Mbps. 

This has been occurring over the past week now. 

Any ideas? If it is in my contract regarding the speeds I should be expecting then VM aren't holding up your end? 

Regards,

J

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MrWhitby
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Re: Slow speeds

Further test today and we’ll,  disappointed to say the least

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carl_pearce
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Re: Slow speeds

Could you access your router using http://192.168.0.1/ or http://192.168.100.1 for modem mode. Log in, select the 'Advanced settings / Tools / Network status' option and paste your 'Downstream', 'Upstream', and 'Network Log' tabs? Please copy/paste this data as text, split between multiple posts (Sometimes you have to click 'Post' twice due to an error message).

Create a BQM and post the live link.

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