Having problems with speed over the last few weeks, could it be the power levels? Downstream bonded channels
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
Downstream bonded channels
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
Upstream bonded channels
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
Your Downstream Power Levels are far too low.
Your Upstream Power Levels are maxed out.
This will need an engineer to put right.
You can either call in (08:00 is the best time) or wait on here for a few days (6 to 10 days average) until one of the VM Forum Staff comes along.
If you wait on here Do Not bump the thread it will put it further down the VM 'to do list'.
I got in touch with VM through the chat and was told there was a network error in my area and that it has now been fixed, but my issue is still the same.
I'm on hub3 and 200 Mbs broadband package.
Here's the latest router status
Time Priority Description
Your Downstream Power Levels are far too low and the Upstream Power levels are maxed out
It's been 2 weeks since my last post, will anybody look into this or am I best trying on the phone or chat?