Having some connection issues recently - slow download & upload speed, high ping, and significant packet loss.
This is with a wired connection from a PC to the Hub 3.0
Any advice would be much appreciated. I have already restarted the router and checked all of the connections.
Many thanks.
Think broadband monitor:
https://www.thinkbroadband.com/broadband/monitoring/quality/share/f15e34d8ebcec4f9dcfdad8e8cc4790b91bfd24d
And router status:
Item Status Comments
Acquired Downstream Channel (Hz) | 234750000 | Locked |
Ranged Upstream Channel (Hz) | 46200051 | Locked |
Provisioning State | Online |
Downstream bonded channels
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 | 234750000 | 7.9 | 35 | 256 qam | 13 |
2 | 138750000 | 8.8 | 36 | 256 qam | 1 |
3 | 146750000 | 6.4 | 36 | 256 qam | 2 |
4 | 154750000 | 6.9 | 36 | 256 qam | 3 |
5 | 162750000 | 8.5 | 36 | 256 qam | 4 |
6 | 170750000 | 6.8 | 36 | 256 qam | 5 |
7 | 178750000 | 7.6 | 36 | 256 qam | 6 |
8 | 186750000 | 8.9 | 36 | 256 qam | 7 |
9 | 194750000 | 7.5 | 36 | 256 qam | 8 |
10 | 202750000 | 7 | 36 | 256 qam | 9 |
11 | 210750000 | 8.1 | 36 | 256 qam | 10 |
12 | 218750000 | 6.9 | 35 | 256 qam | 11 |
13 | 226750000 | 6.4 | 35 | 256 qam | 12 |
14 | 242750000 | 8 | 35 | 256 qam | 14 |
15 | 250750000 | 6.4 | 35 | 256 qam | 15 |
16 | 258750000 | 6.8 | 35 | 256 qam | 16 |
17 | 266750000 | 8 | 35 | 256 qam | 17 |
18 | 274750000 | 6.5 | 35 | 256 qam | 18 |
19 | 282750000 | 5.5 | 35 | 256 qam | 19 |
20 | 290750000 | 6.5 | 35 | 256 qam | 20 |
21 | 298750000 | 6.1 | 35 | 256 qam | 21 |
22 | 306750000 | 6.3 | 34 | 256 qam | 22 |
23 | 314750000 | 7.4 | 34 | 256 qam | 23 |
24 | 322750000 | 7.1 | 35 | 256 qam | 24 |
Downstream bonded channels
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1 | Locked | 35.7 | 98566022 | 354462 |
2 | Locked | 36.3 | 28901032 | 1416510 |
3 | Locked | 36.3 | 35028165 | 1278499 |
4 | Locked | 36.3 | 33878705 | 1724059 |
5 | Locked | 36.6 | 25625026 | 1580941 |
6 | Locked | 36.6 | 32074904 | 769526 |
7 | Locked | 36.3 | 41905811 | 1713652 |
8 | Locked | 36.3 | 37743821 | 742401 |
9 | Locked | 36.3 | 45587900 | 411489 |
10 | Locked | 36.3 | 55167172 | 387529 |
11 | Locked | 36.3 | 66507405 | 348914 |
12 | Locked | 35.5 | 85922672 | 429038 |
13 | Locked | 35.5 | 99973519 | 648167 |
14 | Locked | 35.5 | 119560367 | 259087 |
15 | Locked | 35.5 | 144948498 | 316066 |
16 | Locked | 35.5 | 162296353 | 326282 |
17 | Locked | 35.7 | 171455616 | 220633 |
18 | Locked | 35 | 208203052 | 195662 |
19 | Locked | 35 | 233676718 | 310743 |
20 | Locked | 35.5 | 266967713 | 312853 |
21 | Locked | 35 | 293258110 | 274329 |
22 | Locked | 34.9 | 298972596 | 223697 |
23 | Locked | 34.9 | 327438905 | 176157 |
24 | Locked | 35 | 356827997 | 158282 |
Upstream bonded channels
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
1 | 46200051 | 3.9 | 5120 | 64 qam | 3 |
2 | 39399923 | 3.825 | 5120 | 64 qam | 4 |
3 | 60300045 | 3.95 | 5120 | 64 qam | 1 |
4 | 53700219 | 3.925 | 5120 | 64 qam | 2 |
Upstream bonded channels
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1 | ATDMA | 0 | 0 | 0 | 0 |
2 | ATDMA | 0 | 0 | 0 | 0 |
3 | ATDMA | 0 | 0 | 0 | 0 |
4 | ATDMA | 0 | 0 | 0 | 0 |