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TS21
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Slow speeds on Hub 3

Have 200mb package and consistently get speeds of between 10 and 20 mbps - using hub 3 as a modem and plugged own router in that is higher spec so issue is not to do with the router, as speeds are still slow when disconnecting my router and using the hub 3 - the issue is on the providers side and I'd like to know if anything can be done about the speed I'm recieving while opting for one of your highest speed packages available. 

Thanks!

 

[MOD EDIT: Subject title changed for clarity]

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