Menu
Reply
Highlighted
  • 3
  • 0
  • 1
Tuning in
223 Views
Message 1 of 4
Flag for a moderator

Slow speeds in the evening

Hi,

I’ve just signed up the Virgin Media broadband on a 200mbps package. Typically I’m getting 205mbps but for the last 4 evenings I’m only receiving somewhere between 0.5mbps and 40mbps.

any ideas?

Leigh 

0 Kudos
Reply
Highlighted
  • 20.96K
  • 1.14K
  • 2.7K
Alessandro Volta
219 Views
Message 2 of 4
Flag for a moderator

Re: Slow speeds in the evening

Wired or wireless speeds?


*****
If you think my answer has helped - please provide me with a Kudos rating and mark as Helpful Answer!!
I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences.
Office 365, Dynamics CRM and Cloud Computing Jedi
0 Kudos
Reply
Highlighted
  • 3
  • 0
  • 1
Tuning in
188 Views
Message 3 of 4
Flag for a moderator

Re: Slow speeds in the evening

Wireless on this occasion. I have had over 200 on my wireless devices at other times. Right now at nearly 11pm I’m getting 121mbps wireless. 

Highlighted
  • 3
  • 0
  • 1
Tuning in
121 Views
Message 4 of 4
Flag for a moderator

Re: Slow speeds in the evening

An update: my Internet speed was down to anywhere between 0 and 17mbps Wireless. I phoned up support and they told me to reset my Router. The speed is now back to over 200mbps. However, the support agent did tell me that it is recommended that the router is reset once per week!

how can this be, that there is a requirement to reset the router every week? This is nuts! Is this actually Virgin Media‘s advice because of a faulty router design? Has anyone else been given this advice?

 

Following this advice means that my time setting up the network as I want it, is time wasted. 

0 Kudos
Reply