Showing results for 
Search instead for 
Did you mean: 

Slow speeds - from 500Mbps to 1Mbps

Joining in

Hi! I just found this thread and I have a very similar problem. I normally get 500Mbps consistently, but recently it's been getting slowed down intermittently, about an hour every day or two. And when I mean slowed down, I don't mean 200Mbps, I mean down to less than 1Mbps. I keep checking that connection checker and it says "check back here after 23 hours" every time, so I assume it detected an issue from the provider's side of things. But obviously, nothing changes when I check again, and Virgin Media doesn't take action to fix it or book a technician. Any suggestions?

[MOD EDIT: Subject title changed for clarity]


Forum Team
Forum Team

Hey clowergen, thank you for reaching out and a warm welcome to the community. I am sorry to see you are having some issues with your connection.

I have taken a look on our side and I can see a short term connectivity issue which is due to last for 24 hours.

Please can you keep an eye on this and pop back up tomorrow if you are having the same issues. Thanks 

Matt - Forum Team

New around here?