SNR is too low on channel 5, and downstream power levels are all over the place. That'll usually need a technician, I'll flag that for the forum staff to advise, if needed they will arrange one for you.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
Both wired and WiFi. Hub is in modem mode as I use Mesh.
It's intermittent. I checked the speed half an hour ago and it was fine. Yesterday evening it was slow. Midweek it was slow. That sounds like an area utilisation issue but I'm sure you can rule that out from your end.