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cornel1
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Slow speed for 200MB/s

Hey everyone,

I have the M200 package and the speed is far away from 200Mbs. Usually was around 80Mbs until the last 2 weeks when the speed drops to 30Mbs. Now is a fluctuation between 30Mbs and 60Mbs. There is no change after reboot and fault checker. I'm connected directly to the superhub via ethernet cable. Any idea about what is going on? Many thanks for your time.

Router status
Cable Modem StatusItem Status Comments
Acquired Downstream Channel (Hz)
402750000
Locked
Ranged Upstream Channel (Hz)
60299986
Locked
Provisioning State
Online
Downstream bonded channelsChannel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1402750000-4.735256 qam29
2250750000-0.938256 qam15
3258750000-138256 qam16
4266750000-138256 qam17
5274750000-1.538256 qam18
6282750000-1.737256 qam19
7290750000-1.937256 qam20
8298750000-237256 qam21
9306750000-2.437256 qam22
10314750000-2.537256 qam23
11322750000-2.737256 qam24
12330750000-2.536256 qam25
13378750000-4.235256 qam26
14386750000-4.535256 qam27
15394750000-4.735256 qam28
16410750000-535256 qam30
17418750000-5.235256 qam31
18426750000-5.534256 qam32
19434750000-5.934256 qam33
20442750000-6.434256 qam34
21450750000-6.534256 qam35
22458750000-6.934256 qam36
23466750000-734256 qam37
24474750000-733256 qam38


Downstream bonded channels channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1Locked35.5217410
2Locked38.65630
3Locked38.67550
4Locked38.68480
5Locked38.64980
6Locked37.62130
7Locked37.61280
8Locked37.62460
9Locked37.61950
10Locked37.32580
11Locked37.33280
12Locked36.63890
13Locked35.742480
14Locked35.751980
15Locked35.5175110
16Locked3557205143
17Locked35675400
18Locked34.91350490
19Locked34.42573010
20Locked34.34765160
21Locked34.38985620
22Locked34.312427790
23Locked34.313436900
24Locked33.915324550
Upstream bonded channels 
 Channel     Frequency (Hz) Power (dBm V) Symbol Rate (kbps) Modulation Channel ID
1602999865.325512064 QAM1
2536999965.075512064 QAM2


Upstream bonded channels
Channel           Type T1          Timeouts T2      Timeouts      T3 Timeouts T4 Timeouts
1ATDMA0000
2ATDMA0000

 

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gary_dexter
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Alessandro Volta
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Helpful Answer

Re: Slow speed for 200MB/s

Downstream levels are too low and one of the upstream is too high.

you'll need an engineer visit. 


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