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Su3
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Slow speed, drop outs

FDD19CA5-9DA5-49D1-BDD0-4A64BF0B8940.jpeg

4AC3B6D4-7DB2-44AE-887A-B985B8378DA3.jpeg

466C81D8-3466-4F58-98B7-2DE23366B875.jpeg

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paulmyson
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Re: Slow speed, drop outs

I've been have the same issue for 2 months. Engineer came yesterday and fitted a new hub3 and fitted new connections. Its still the same. Alot of people having the same issues. Help line is a waste of time too. Hope you get sorted. I'm just about to call help line again and see what rubbish they tell me this time. It will be reboot your router again, I'm sick of reboots, it must the 100th time in a moth and it still does not fix anything, it just gets you of the phone from them.
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Andrew-G
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Re: Slow speed, drop outs

Even enlarging those images they aren't legible because of the low resolution. 

Try again, but this time select and copy the contents of the tabs you want to share, and then paste them in replies here as formatted text.  That'll not need the moderators to review the image, and the forum software will strip out any personal data like IP or MAC addresses.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Su3
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Re: Slow speed, drop outs

First TimeLast TimePriorityError NumberDescription
06/06/2020 07:28:43 GMT06/06/2020 07:28:43 GMTWarning (5)66050300Auth Fail - Web login failed.
06/06/2020 07:28:18 GMT06/06/2020 07:28:18 GMTWarning (5)66050300Auth Fail - Web login failed.
03/06/2020 02:16:14 GMT03/06/2020 02:16:14 GMTError (4)68010400DHCP REBIND WARNING - Field invalid in response
03/06/2020 02:15:21 GMT03/06/2020 02:15:21 GMTError (4)68010100DHCP RENEW sent - No response for IPv4
03/06/2020 02:14:30 GMT03/06/2020 02:14:30 GMTError (4)68010100DHCP RENEW sent - No response for IPv4
03/06/2020 02:12:48 GMT03/06/2020 02:12:48 GMTError (4)68010100DHCP RENEW sent - No response for IPv4
03/06/2020 02:09:25 GMT03/06/2020 02:09:25 GMTError (4)68010100DHCP RENEW sent - No response for IPv4
03/06/2020 02:02:39 GMT03/06/2020 02:02:39 GMTError (4)68010100DHCP RENEW sent - No response for IPv4
03/06/2020 01:49:06 GMT03/06/2020 01:49:06 GMTError (4)68010100DHCP RENEW sent - No response for IPv4
03/06/2020 01:22:00 GMT03/06/2020 01:22:00 GMTError (4)68010100DHCP RENEW sent - No response for IPv4
03/06/2020 00:27:49 GMT03/06/2020 00:27:49 GMTError (4)68010100DHCP RENEW sent - No response for IPv4
02/06/2020 22:39:28 GMT02/06/2020 22:39:28 GMTError (4)68010100DHCP RENEW sent - No response for IPv4
02/06/2020 19:02:46 GMT02/06/2020 19:02:46 GMTError (4)68010100DHCP RENEW sent - No response for IPv4
02/06/2020 11:49:22 GMT02/06/2020 11:49:22 GMTError (4)68010100DHCP RENEW sent - No response for IPv4
01/06/2020 21:22:33 GMT01/06/2020 21:22:33 GMTError (4)68010100DHCP RENEW sent - No response for IPv4
28/05/2020 11:25:59 GMT28/05/2020 11:25:59 GMTError (4)68010400DHCP REBIND WARNING - Field invalid in response
28/05/2020 11:25:20 GMT28/05/2020 11:25:20 GMTError (4)68010100DHCP RENEW sent - No response for IPv4
28/05/2020 11:24:43 GMT28/05/2020 11:24:43 GMTError (4)68010100DHCP RENEW sent - No response for IPv4
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Su3
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Re: Slow speed, drop outs

Like this?

 

Frequency (Hz) 139000000 147000000 155000000 163000000 171000000 179000000 187000000 195000000
Lock Status(QAM Lock/FEC Sync/MPEG Lock) Locked Locked Locked Locked Locked Locked Locked Locked
Channel ID 1 2 3 4 5 6 7 8
Modulation 256QAM 256QAM 256QAM 256QAM 256QAM 256QAM 256QAM 256QAM
Symbol Rate (Msym/sec) 6.952000 6.952000 6.952000 6.952000 6.952000 6.952000 6.952000 6.952000
Interleave Depth I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17
Power Level (dBmV) 1.47 1.56 1.46 1.42 1.44 1.26 1.06 1.10
RxMER (dB) 37.09 37.64 37.64 37.64 38.26 38.26 37.94 38.26
Pre RS Errors 339913 255694 293362 333470 206983 231891 388452 421129
Post RS Errors 48693 24500 19254 31387 16840 12641 57706 48202

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Su3
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Re: Slow speed, drop outs

How can I delete the above images?

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