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Doversole83
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Slow speed. M100 only 40mbs

Hi,

 

I am new to Virgin but a bit disappointed by the speed I am getting.

I am on a M100 contract, I am getting 40mbs download and 3 mbs upload. This is the speed from wired computers. I am using my Router in Modem mode (behind an Lynksys WRT3200). I had a connection 50% faster on TalkTalk before joining VM...

Here is my Router configuration:

Maximum Number of CPEs
1
Baseline Privacy
Enabled
DOCSIS Mode
Docsis30
Config file
cxv9873254k;fg87dsfd;kfoA



Primary Downstream Service Flow

SFID8994
Max Traffic Rate117000047
Max Traffic Burst42600
Min Traffic Rate0



Primary Upstream Service Flow

SFID8993
Max Traffic Rate10500047
Max Traffic Burst16320
Min Traffic Rate0
Max Concatenated Burst16320
Scheduling TypeBestEffort

 

Downstream status

Downstream bonded channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

1411000000338256 qam33
2219000000538256 qam11
3227000000538256 qam12
42350000004.338256 qam13
52430000003.938256 qam14
62510000004.138256 qam15
72590000004.138256 qam16
8267000000438256 qam17
9275000000438256 qam18
102830000004.538256 qam19
112910000004.938256 qam20
122990000005.638256 qam21
133070000005.538256 qam22
14315000000538256 qam23
153230000004.538256 qam24
163470000004.338256 qam25
173550000003.538256 qam26
183630000003.538256 qam27
193710000003.538256 qam28
203790000003.438256 qam29
213870000003.738256 qam30
223950000003.540256 qam31
234030000002.938256 qam32
244190000003.438256 qam34



Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1Locked38.970
2Locked38.960
3Locked38.940
4Locked38.900
5Locked38.600
6Locked38.960
7Locked38.9120
8Locked38.680
9Locked38.9130
10Locked38.660
11Locked38.950
12Locked38.640
13Locked38.950
14Locked38.940
15Locked38.940
16Locked38.600
17Locked38.600
18Locked38.960
19Locked38.950
20Locked38.600
21Locked38.900
22Locked40.360
23Locked38.900
24Locked38.950

 

Upstream Status

Upstream bonded channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

15370000733.5512064 qam2
23940000033.5512064 qam4
34620003933.5512064 qam3
46030001433.5512064 qam1



Upstream bonded channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

1ATDMA0000
2ATDMA0000
3ATDMA0000
4ATDMA0000

 

Thanks for your help!!

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jb66
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Re: Slow speed. M100 only 40mbs

What speed do you get directly plugged into the hub?
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Doversole83
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Re: Slow speed. M100 only 40mbs

It took me a while as I needed to cut internet for the rest of the house.

So the result when connecting directly to the hub (in router mode) was surprisingly good. >80mbs download, 10mbs upload.

Plugging back all together, I found out I needed to change in my router the Quality of Service rules to take into account the new speed.

So thanks pointing me in the right direction, all is now good 👍

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