Virgin Media Community

[JonVanstone]

Am keen to know if other people in the Twickenham area are experiencing the super slow speeds from the last month ...

The broadband is consistently sub 20MB/s on the largest apparent package .. so so so frustrating.

Thanks

Jon

[Surreyman]

I'm currently getting 28Mb/s on my 100Mb/s service and for at least the last 2 weeks its been varying from 17Mb/s to 57Mb/s and every time I ask for a check they say nothing wrong!  I've done all the usual hard/soft reset the hub and run it in modem mode, all with a wired connection.  It seems all they ever suggest is it's your wi-fi fault.  Thinking of changing ISP.

John.

[Gareth_L]

Hello JonVanstone

Sorry to hear this 

Can we ask how you are connected to the broadband to run the speed tests 

If its WiFi can you please try a wired test 

Gareth_L

[JonVanstone]

I have been doing many wired tests over a period of weeks and am getting such poor results.

Is there anything that can be done as I seem to get nowhere near the speed I pay for.

Thanks

Jon