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MChaudry
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Slow internet speeds m350?

Hi,

Not having the best of luck with virgin.... after they missed the initial installation date..

Finally got the internet installed however I am getting very slow speeds...

getting 56 download and 7 upload.. really getting frustrated with this now..

has anyone else had any issues? Or know the cancellation procedure?

thanks 

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MikeRobbo
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Alessandro Volta
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Re: Slow internet speeds m350?

Which Hub do you have ?

What speed do you get at >> speedtest.net << with a direct connection using a Cat 5E/6 or better cable between the Hub in Router Mode and a 1Gbs capable Pc/Mac/Chromebook and no other devices connected ?


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BT Smart Hub 2 with 70Mbs Download,18Mbs Upload, 9.17ms Latency & 0.35ms Jitter.
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MChaudry
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Re: Slow internet speeds m350?

Hub 3,

60 download and 6 upload with a cat6 yes it’s a new laptop with 1gig capability..

 

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MikeRobbo
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Alessandro Volta
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Re: Slow internet speeds m350?

Can you Login to the Hub Settings and navigate to the Connected Devices page - what is the reported 'connection speed’ for the cable connected device you used for the speed test ?


*********************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************
BT Smart Hub 2 with 70Mbs Download,18Mbs Upload, 9.17ms Latency & 0.35ms Jitter.
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