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deano2506
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Slow internet speed

My down load speeds are constantly at 1-5 Mbps I should be getting way more than this 

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jpeg1
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Re: Slow internet speed

Yes you should be. Is that with a wired connection or WiFi? 

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deano2506
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Re: Slow internet speed

Yes that was wired too 

seems to have gone back up now as soon as I was logging a complaint

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Pawan_P
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Re: Slow internet speed

Hi there my name is Pawan Paul I am a Vrigin media technician a few tips. For example making sure all your connections are tight make sure all the connections from the hub to to the isolater are tight then try hard resting the hub to clear any issue this rest is located at the back of the hub.All and any advice given is based on my experience in the field. If my answer was helpful to you please Mark as helpful or consider leaving the post some Kudos.

 


Here to help! I'm a technician helping out whilst working from home. Find out more


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