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Slow internet speed - wired connection to bedroom TV

hrpr99
Joining in

I have a JVC Fire TV in the bedroom with a wired connection through the ring mains.

The speed ranges between 0.5 and 15 Mbps although I have had a reading of 157Mbps which suggests it is not a hardware or wired connection issue.

I have rebooted the internet hub several times and tried different ports.

I am paying for 500Mbps so its an irritation. Any suggestions would be welcomed.

3 REPLIES 3

lotharmat
Community elder
Any connection through the mains *can* be incredibly flaky!

So many factors will affect it!



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Hub 3 - Modem Mode - TP-Link Archer C7

Thanks for the response.

I do have mains wired connection to the PC in a second bedroom which is rapid and in the Kitchen.

I'll try a different ring I think based on what you say.

Paulina_Z
Forum Team (Retired)
Forum Team (Retired)

Hi @hrpr99,

Welcome to our Community Forums! Thank you for your first post and I'm sorry to hear that you're having some speed issues with your broadband connection!

I've taken a look at our systems and I can see that there are some downstream power level issues with your connection. This could be causing your speed issues at the moment. 

In order to have this investigated further, we'd need to arrange for a technician appointment. 

I'll send you a Private Message to confirm a few details. Please keep an eye out for a purple envelope at the top right corner of your Forum page. I'll be in touch soon.

Thanks!

Paulina_Z
Forum Team

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