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Earz10
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Slow internet in the evening

Why is my internet so slow on a evening from 1900 through the night?? It gets so bad that I can’t even watch Netflix or Amazon prime due to the streaming being so pathetically slow. Supposed to be get 100MBs but some evenings it’s struggling to even reach 4MBs

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MikeRobbo
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Alessandro Volta
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Re: Slow internet in the evening

If possible can you set up a Broadband Quality Monitor (BQM) at thinkbroadband.com - this will give you an insight into what is happening with the signal at the other side of the Hub, it will take a few hours to get any kind of trend showing although you should post the link straight away.

Please post a 'Live Link' to your BQM on here straight away.

Instructions for posting BQM Live Link

Under your BQM graph are two links in red.

Click the lower link (Share Live Graph) then click generate.

Copy the text in the Direct Link box, beware, there may be more text than you can see.

On here click the Link icon (2 links chain to the left of the camera icon)

In the URL box paste the link you copied and in the ‘text to display’ box write My BQM then click OK - you can post the link straight away.


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BT Smart Hub 2 with 70Mbs Download,18Mbs Upload, 9.17ms Latency & 0.35ms Jitter.
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MikeRobbo
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Alessandro Volta
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Re: Slow internet in the evening

Can you please

Type 192.168.0.1 (192.168.100.1 in Modem mode) into your browser URL bar and press enter. 

Hub 2 & 3 When the page appears DO NOT LOG IN but click ‘Check Router Status’.

Hub 4 When the page appears LOG IN then Advanced Settings > Tools > Network Status.

Copy and paste the contents of the Downstream, Upstream, Configuration and Network Log tabs onto here, if you get a yellow / straw box warning click the Post button again. Use one post for each tab if you wish.

Please do not use screen grabs.

A Guru will be along soon to decipher the info.


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BT Smart Hub 2 with 70Mbs Download,18Mbs Upload, 9.17ms Latency & 0.35ms Jitter.
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Earz10
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Re: Slow internet in the evening

 

MY BMQ

https://www.thinkbroadband.com/broadband/monitoring/quality/share/c3b1e956d9f1020a6bc53fa40300ae7694... 

I HOPE THIS IS CORRECT AS IM PRETTY THICK WHEN IT COMES TO COMPUTERS 

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Earz10
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Re: Slow internet in the evening

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Earz10
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Re: Slow internet in the evening

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