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Slow intermittent internet

My internet for the last few weeks has been ridiculously slow and intermittent, often resulting in loosing connection altogether. We pay for 200mb and are often getting less than 3mb! 

I spoke to somebody a couple of weeks ago who indicated that there maybe a capacity issue in the area but when I’m paying for 200mb and getting less than 3mb and nothings been done for weeks, then this is now getting to be very frustrating. 

Working from home and home schooling children means that internet speed and overall connection is an absolute necessity. 

Is anybody able to help / advise please? 
Thank you 

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Re: Slow intermittent internet

Hi,

 

Send me a PM with your Account Number and Area Reference and I'll look into this for you.

To send me a Private Message just simply click the link below:


Click Here 

 

If I've helped in any way, please give me Kudos and mark my response as a helpful answer!

Fancy £50 off your bill? Ask me how and you might just get it!

I am a Service Field Technician at Virgin. However, all responses on here are based on my experiences in the field alone and my own equipment at home and should be taken as such

 


Here to help! I'm a technician helping out whilst working from home. Find out more


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