Hi, have had another bout of download speeds being abysmal. I'm struggling to get 2mbs download on a 200 line, looks to be an issue with the hub 4 router as samknows is showing download to the router is fine but its the wireless performance.
Can someone please look into this and either fix the issue or provide me with the hub3 router where the wireless performance is actually consistent?
I have now booked in the next available engineer appointment in your area. To view your appointment time slot, please sign in your My Virgin Media account/app and head over to your orders section. You can also manage the appointment time slot there if needed.
Do let us know how the visit goes and if you require any further assistance.