Menu
Reply
mariof
  • 9
  • 0
  • 1
Tuning in
399 Views
Message 1 of 8
Flag for a moderator

Slow download speed

Dear VM support,

I recently upgraded my VM from 100/6 to 200/20. While the upload speed indeed increased, the download speed seemed to be slower that it was. On 100M I was getting close to 100 however now I barely pass 70Mbit/s.

0 Kudos
Reply
gary_dexter
  • 30.65K
  • 1.9K
  • 4.08K
Alessandro Volta
387 Views
Message 2 of 8
Flag for a moderator

Re: Slow download speed

Over wire or wireless?


*****
If you think my answer has helped - please provide me with a Kudos rating and mark as Helpful Answer!!
I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences.
Office 365, Dynamics CRM and Cloud Computing Jedi
0 Kudos
Reply
mariof
  • 9
  • 0
  • 1
Tuning in
377 Views
Message 3 of 8
Flag for a moderator

Re: Slow download speed

I am testing this over wire...

0 Kudos
Reply
gary_dexter
  • 30.65K
  • 1.9K
  • 4.08K
Alessandro Volta
359 Views
Message 4 of 8
Flag for a moderator

Re: Slow download speed

Do a wired test on speedtest.net and post the result back here 


*****
If you think my answer has helped - please provide me with a Kudos rating and mark as Helpful Answer!!
I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences.
Office 365, Dynamics CRM and Cloud Computing Jedi
0 Kudos
Reply
mariof
  • 9
  • 0
  • 1
Tuning in
355 Views
Message 5 of 8
Flag for a moderator

Re: Slow download speed

My VM router is in modem mode (has always been) and I am doing speed test from the next available router (direct connection cat5e, gigabit lan)

 

Retrieving speedtest.net server list...
Selecting best server based on ping...
Hosted by GTT.net (Slough) [13.14 km]: 25.247 ms
Testing download speed..........................................................
Download: 69.42 Mbit/s
Testing upload speed............................................................
Upload: 17.26 Mbit/s

2020-05-14 13_55_22-172.16.2.3 - Remote Desktop Connection.jpg

 

0 Kudos
Reply
gary_dexter
  • 30.65K
  • 1.9K
  • 4.08K
Alessandro Volta
340 Views
Message 6 of 8
Flag for a moderator

Re: Slow download speed

Modem mode with your own router attached?


*****
If you think my answer has helped - please provide me with a Kudos rating and mark as Helpful Answer!!
I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences.
Office 365, Dynamics CRM and Cloud Computing Jedi
0 Kudos
Reply
mariof
  • 9
  • 0
  • 1
Tuning in
333 Views
Message 7 of 8
Flag for a moderator

Re: Slow download speed

Yes, my own router. The configuration has not changed since I had SuperHub 1

0 Kudos
Reply
mariof
  • 9
  • 0
  • 1
Tuning in
273 Views
Message 8 of 8
Flag for a moderator

Re: Slow download speed

Ok I have rebooted both routers and the issue has gone now. Thanks for checking anyway.

0 Kudos
Reply