Menu
Reply
Highlighted
  • 2
  • 0
  • 0
Joining in
224 Views
Message 1 of 3
Flag for a moderator

Slow download speed despite upgrade to M350

I recently upgraded from M100 to M350 to get better download speeds. I’ve also just changed my phone (to A20e). However, I’m only getting download speeds in the region of 53Mbs! I realise the phone can only handle speeds up to 150Mbs but I expected better. Anyone any ideas why this would be the case or how I can improve my download performance? Any help much appreciated. I’ve tried the ‘standard’ checks.

0 Kudos
Reply
Highlighted
  • 20.96K
  • 1.13K
  • 2.7K
Alessandro Volta
218 Views
Message 2 of 3
Flag for a moderator

Re: Slow download speed despite upgrade to M350

Have you Speedtested with a wired connection from a gigabit enabled device?

Wireless speeds and connectivity aren’t guaranteed so you need to test wired. 


*****
If you think my answer has helped - please provide me with a Kudos rating and mark as Helpful Answer!!
I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences.
Office 365, Dynamics CRM and Cloud Computing Jedi
0 Kudos
Reply
Highlighted
  • 2
  • 0
  • 0
Joining in
200 Views
Message 3 of 3
Flag for a moderator

Re: Slow download speed despite upgrade to M350

That’s really helpful thanks. Tried linking my old MacBook via Ethernet cable and download increased to 145!

0 Kudos
Reply