I'm encountering slow download and upload speeds again on my M500 package.
Speed I am currently experiencing below
I'll post some of the logs below from router portal.
Not impressed as I am paying a lot of money a month for this.
We are also getting very poor Wi-Fi speeds upstairs, my wife is unable to stream content from her Amazon Prime without it stuttering or lagging out completely. I have ran the Virgin Media Connect app and it comes back as fine, but the experience tells me otherwise.
I've tried all the usual, reset the router (V3 router), separate the 5Ghz and 2.4Ghz channels, change the channels on the Wi-Fi etc...
There are currently around 13 devices attached, 4 are wired and the rest are wireless.
Since taking up the Virgin contract in February I've ha 3 engineers out, the broadband works for a while then goes back to the current struggles I'm having at the moment with speeds.
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Your PostRS errors are indicating noise on the circuit. This can be caused by loose connections, check they are all tight. If the cabling is fine, I suspect an engineer will need to find the source of the noise. Also your power levels are approaching the upper limit, they should be between -6 and +10, preferably around 0.
I was getting 502MB when I tested last night wired
It's the Wi-Fi which is extremely erratic, I was only getting 14MB's s you can see from my last post.
It's almost unusable upstairs, even though the App is telling me it is fine, it struggles to stream Amazon Prime and Netfilx
For a supposed top tier package in my area, it's leaving a lot to be desired, I purchased a wi-fi extender which was recommended by other members of the community, but this took the speeds down even further and I had to remove it, and I can't get the VM supplied extenders as the app is saying our Wi-Fi is fine.