I usually get 450mb download on average, after being away for a week i have come back today to much slower downloads of between 20-90mb (not consistent, but 90 is the max). The slow speeds are consistent across all my devices, wired or wireless.
I use the hub 3 in modem mode with an asus AC86U router. I have restarted the hub, and reset the hub but the problem persists. I haven't changed anything that i am aware of.
Are those speeds on wifi or ethernet cable connections ?
Can you test both ways and see if they are the same?
-------------------- John --------------------
I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
I replace the cable with a new cat7 one i had spare, and retested on my devices (both wired and wireless) and still can't pull above 100 download. I did however run the speedcheck from my router and I am pulling 530mbps to the router. It seems the issue lies here somewhere as its then not subsequently passed on to the devices. I have no QOS enabled, and I'm testing now in an empty house with only a few devices connected. Any ideas what it might be?
I'm going to run a factory reset on the router now to see if that resolves my issue.
so after a factory reset of the router, I'm back in business, I've restored my settings and everything still seems fine (for now). The settings are exactly the same, so a little strange as to why download was dramatically different (but not upload).
Honestly no idea what caused the issues, my bad for not considering the router as the culprit!