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michaeljaddy
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On our wavelength
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Slow connection

I am yet again getting slow connectivity. I pay for a 200MBPS connection but consistently receive 80MBPS. The same thing happened in October which VM miraculously fixed however it’s back again... please can anyone advise if the following looks correct:

Downstream bonded channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

1419000000-837256 qam36
2251000000-6.537256 qam15
3259000000-6.737256 qam16
4267000000-6.737256 qam17
5275000000-7.237256 qam18
6283000000-7.437256 qam19
7291000000-6.737256 qam20
8299000000-6.737256 qam21
9307000000-737256 qam22
10315000000-737256 qam23
11323000000-6.737256 qam24
12331000000-5.737256 qam25
13339000000-5.737256 qam26
14347000000-5.938256 qam27
15355000000-6.237256 qam28
16363000000-6.237256 qam29
17371000000-6.237256 qam30
18379000000-6.237256 qam31
19387000000-6.737256 qam32
20395000000-7.237256 qam33
21403000000-7.737256 qam34
22411000000-7.937256 qam35
23427000000-837256 qam37
24435000000-8.237256 qam38

 

General Configuration

Network access
Allowed
Maximum Number of CPEs
1
Baseline Privacy
Enabled
DOCSIS Mode
Docsis30
Config file
69834ncxv9873254k;fg87dsfd;kfo



Primary Downstream Service Flow

SFID25853
Max Traffic Rate230000061
Max Traffic Burst42600
Min Traffic Rate0

Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors  

1Locked37.621 
2Locked37.619 
3Locked37.320 
4Locked37.319 
5Locked37.327 
6Locked37.326 
7Locked37.353 
8Locked37.318 
9Locked37.318 
10Locked37.324 
11Locked37.319 
12Locked37.318 
13Locked37.623 
14Locked38.638 
15Locked37.633 
16Locked37.619 
17Locked37.616 
18Locked37.359 
19Locked37.322 
20Locked37.322 
21Locked37.647 
22Locked37.320 
23Locked37.626 
24Locked37.322 
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