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Slow broadband after upgrade to M600

My internet and wifi signal have been worse since an upgrade from M500 to M600 broadband

Item       Status    Comments

Acquired Downstream Channel (Hz)         227000000          Locked

Ranged Upstream Channel (Hz)                 46200000            Locked

Provisioning State                                          Online

 

Downstream bonded channels

Channel

Frequency (Hz)

Power (dBmV)

SNR (dB)

Modulation

Channel ID

1

227000000

5

40

256 qam

12

2

139000000

7.1

40

256 qam

1

3

147000000

6.5

40

256 qam

2

4

155000000

6.4

40

256 qam

3

5

163000000

6.3

40

256 qam

4

6

171000000

6.3

40

256 qam

5

7

179000000

6

40

256 qam

6

8

187000000

5.9

40

256 qam

7

9

195000000

5.8

40

256 qam

8

10

203000000

5.5

40

256 qam

9

11

211000000

5.3

40

256 qam

10

12

219000000

5.3

40

256 qam

11

13

235000000

4.8

40

256 qam

13

14

243000000

4.8

40

256 qam

14

15

251000000

4.8

40

256 qam

15

16

259000000

4.8

40

256 qam

16

17

267000000

4.6

40

256 qam

17

18

275000000

4.5

40

256 qam

18

19

283000000

4.5

40

256 qam

19

20

291000000

4.3

40

256 qam

20

21

299000000

4.5

40

256 qam

21

22

307000000

4.5

40

256 qam

22

23

315000000

4.4

40

256 qam

23

24

323000000

4.5

40

256 qam

24

 

Downstream bonded channels

Channel

Locked Status

RxMER (dB)

Pre RS Errors

Post RS Errors

1

Locked

40.3

3482

1361

2

Locked

40.9

34650

5473

3

Locked

40.3

15536

2361

4

Locked

40.3

12251

1665

5

Locked

40.3

10993

1749

6

Locked

40.9

9679

1738

7

Locked

40.3

9361

1907

8

Locked

40.3

7940

1552

9

Locked

40.9

6388

3090

10

Locked

40.3

6009

1687

11

Locked

40.3

4977

1734

12

Locked

40.9

3864

1920

13

Locked

40.3

2766

4750

14

Locked

40.9

2172

1729

15

Locked

40.9

1666

2994

16

Locked

40.9

1314

1958

17

Locked

40.3

1042

1958

18

Locked

40.3

892

1529

19

Locked

40.3

917

1976

20

Locked

40.3

937

3046

21

Locked

40.3

834

1937

22

Locked

40.3

680

4315

23

Locked

40.3

772

2014

24

Locked

40.9

734

1851

 

Upstream bonded channels

Channel

Frequency (Hz)

Power (dBmV)

Symbol Rate (ksps)

Modulation

Channel ID

1

46200000

44.7

5120

16 qam

1

2

32599718

42.8

5120

64 qam

3

3

39399995

43

5120

64 qam

2

4

25800087

42.5

5120

64 qam

4

 

Upstream bonded channels

Channel

Channel Type

T1 Timeouts

T2 Timeouts

T3 Timeouts

T4 Timeouts

1

ATDMA

0

0

26

0

2

ATDMA

0

0

3

0

3

ATDMA

0

0

0

0

4

ATDMA

0

0

36

0

 

 

 

 

 

 

 

General Configuration

Network access

Allowed

Maximum Number of CPEs

1

Baseline Privacy

Enabled

DOCSIS Mode

Docsis30

Config file

cmreg-vmdg505-bbt078+voc-b.cm

 

Primary Downstream Service Flow

SFID

741540

Max Traffic Rate

690000278

Max Traffic Burst

42600

Min Traffic Rate

0

 

Primary Upstream Service Flow

SFID

741539

Max Traffic Rate

44000278

Max Traffic Burst

42600

Min Traffic Rate

0

Max Concatenated Burst

42600

Scheduling Type

BestEffort

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