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Slow broadband 5pm to 11pm

I am running a speedtest during the day and getting 381mbs but after 5pm that goes to 80mbs and after 6pm I am seeing 40mbs. VIRGIN: THIS IS NOT A WIFI ISSUE, it happens on wired connections.

Are Virgin throttling back the broadband, it is too much contention or something else ?

I have rebooted my router, reset and it still seems to have the issue. The speed is great in the day but when everyone signs in the evening, it just dies.

Any ideas?

John

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Re: Slow broadband 5pm to 11pm


@jvanhoof wrote:

I am running a speedtest during the day and getting 381mbs but after 5pm that goes to 80mbs and after 6pm I am seeing 40mbs. VIRGIN: THIS IS NOT A WIFI ISSUE, it happens on wired connections.

Are Virgin throttling back the broadband, it is too much contention or something else ?

I have rebooted my router, reset and it still seems to have the issue. The speed is great in the day but when everyone signs in the evening, it just dies.

Any ideas?

John


VM don't throttle your speed, however you could be in an oversubscribed area.

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Re: Slow broadband 5pm to 11pm

How do I know this and why do I pay for M350 for these speeds ?
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Re: Slow broadband 5pm to 11pm


@jvanhoof wrote:
How do I know this and why do I pay for M350 for these speeds ?

Only VM know this, however are they going to admit it?

Being on M350 means the 'Minimum Guaranteed Download Speed' is 181 Mbps.

https://www.virginmedia.com/shop/broadband/speeds 

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Re: Slow broadband 5pm to 11pm

I presume Virgin monitor this feed, I presume they are going to contact me... I might be disappointed 🙂 lets see..
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