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Mrswoody
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Slow Wifi

over the last few months my wifi speed has been slowing down.  I can no longer get a good signal in a couple of my rooms.  I have just watched the video about improving wifi and found out that the hub should not be on the floor or next to any furniture.  If I had known that i would have changed the position, but there is no give in the wires.  Seems strange that the technician would install it like this but fail to mention it.

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gary_dexter
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Alessandro Volta
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Message 2 of 34
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Re: Slow Wifi

Are wired connections working OK?

Its the engineers job to install the hub and how WiFi is setup and optimised is down to the user. 


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Mrswoody
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Re: Slow Wifi

Wired devices are fine.  

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gary_dexter
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Alessandro Volta
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Re: Slow Wifi

The you need to optimise the WiFi (split the WiFi bands, move to cleaner channels etc) or failing that purchase a better router or mesh system. 


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Mrswoody
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Re: Slow Wifi

sounds technical, but i will give it a go.  thank you

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Anonymous
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Message 6 of 34
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Re: Slow Wifi

Could you access your router using http://192.168.0.1/ .

Log in using the password on the base of the router, unless you've already changed it.

Navigate to Advanced Settings \ Wireless \ Security

You will see two sections, one for 2.4 Ghz and one for 5 Ghz. Change each 'SSID' to something different to identify which one to connect to. Personally I appended the existing name with '_2G' and '_5G'.

At the very bottom click 'Apply Changes'.

Note you will need to reconnect all wireless devices as the SSID (Network Name) will have changed.

When re-connecting use the '_5G' name if it's visible, if not use '_2G'.

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Mrswoody
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Message 7 of 34
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Re: Slow Wifi

fantastic - thank you

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Anonymous
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Message 8 of 34
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Re: Slow Wifi

I'm not guarenting it will help, however at least you can 'force' your devices to connect to what should be a faster band on the router.

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Mrswoody
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Re: Slow Wifi

Thanks.  I have gone into the settings and there are only 2 devices on 2.4.  When I run the diagnostic tool, the result is showing that the home network has a few problems, but I am not sure what to do next?  Any idea.  

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Anonymous
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Re: Slow Wifi

Did you make the changes I suggested?

What was it saying regarding problems?

 

I've just run it on my router and it's telling me that most of my wireless devices aren't close enough to the router. It's a pretty rubbish conclusion as they are all fine!