Slow Upload speed

[dballantyne1]

My speed test shows 100mbps download but only 0.5mbps upload. There are no faults reported in my area (Portsmouth), any ideas?

[Nathan_B]

Hi there @dballantyne1, welcome to our forum and thanks for your post.

I'm sorry to see you are having issues with your upload speeds, I have tried checking our system and I am unable to see anything on our end to check your connection.

Are you using a business or residential account?

Regards

Nathan

[dballantyne1]

Business

[Reece_MH]

Hi @dballantyne1,

Thanks for confirming those details. Unfortunately, on our Forums, we're only able to assist with Residential services. If you are seeing lower-than-expected speeds on your broadband, please call the Business Faults Team on 0800 052 0800 so they can take a further look and assist you further.

Cheers,