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JoshRobson
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Slow Upload Speed

Hi all,

I seem to be having an issue with my upload speed. The speed seems to be fluctuating between 0.2mbs and 2.5mbs. This is not inline with my 100mb package as I should be getting at least 10mbs upload. My download is fine and holds consistently at or above 100mbs but my upload is very inconsistent and unusable when dropping below 1mbs. Not ideal as I work from home and are on regular conference calls, which do not work well at these speeds.

I currently have a hub3 and have been using it for roughly 2.5 years and it is in router mode.

Here is the current performance of my hub as of the time of this post.

Item Status Comments

Acquired Downstream Channel (Hz)
139000000
Locked
Ranged Upstream Channel (Hz)
39400196
Locked
Provisioning State
Online

 

Downstream bonded channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

11390000007.538256 qam1
21470000007.540256 qam2
31550000007.640256 qam3
41630000007.540256 qam4
51710000007.840256 qam5
61790000007.840256 qam6
71870000007.940256 qam7
81950000007.940256 qam8
92030000007.940256 qam9
10211000000840256 qam10
11219000000840256 qam11
12227000000840256 qam12
13235000000840256 qam13
142430000008.140256 qam14
152510000008.440256 qam15
162590000008.540256 qam16
172670000008.540256 qam17
182750000008.140256 qam18
192830000008.140256 qam19
202910000008.140256 qam20
212990000008.438256 qam21
223070000008.540256 qam22
233150000008.840256 qam23
243230000008.940256 qam24

 

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1Locked38.990
2Locked40.360
3Locked40.380
4Locked40.370
5Locked40.370
6Locked40.970
7Locked40.360
8Locked40.390
9Locked40.970
10Locked40.370
11Locked40.350
12Locked40.370
13Locked40.390
14Locked40.970
15Locked40.360
16Locked40.370
17Locked40.370
18Locked40.360
19Locked40.390
20Locked40.390
21Locked38.980
22Locked40.390
23Locked40.980
24Locked40.390

 

Upstream bonded channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

13940019638.3512016 qam4
25370104338.8512016 qam2
34619939038.3512016 qam3
43260000037512032 qam5

 

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

1ATDMA0010
2ATDMA00500
3ATDMA0040
4ATDMA0000

 

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JoshRobson
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Re: Slow Upload Speed

Continuation from above post due to excess character count.

Network Log

Time Priority Description

07/02/2021 08:07:31criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
07/02/2021 08:00:59noticeLAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
06/02/2021 21:47:3criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
06/02/2021 21:31:57criticalStarted Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
01/01/1970 00:03:46criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
01/01/1970 00:03:17criticalReceived Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
06/02/2021 19:33:41criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
05/02/2021 04:03:35ErrorDHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
02/02/2021 03:24:29criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
01/02/2021 16:03:35ErrorDHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
31/01/2021 19:24:13criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
29/01/2021 04:03:35ErrorDHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
27/01/2021 19:45:35criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
25/01/2021 16:03:35ErrorDHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
23/01/2021 08:27:3criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
22/01/2021 04:03:34ErrorDHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
19/01/2021 15:08:40criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
18/01/2021 16:03:34ErrorDHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
16/01/2021 13:00:58criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
15/01/2021 04:03:34ErrorDHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;

 

Any help would be appreciated 🙂

 

Thanks,

Josh

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