So i had an engineer booked for the 4-7pm time slot on Friday 18 November to look at a slow and unstable broadband connection. After turning up at 7.30 he left at 8.45 saying he couldn't fix the fault and would have to e-mail his manager to arrange another engineer visit.
Does anyone have an idea how long it takes before virgin will be in touch arranging a new visit as i have heard nothing yet.
Or do i have to call them and lose the will to live trying to get through on their phone system?!
Oh and the home phone has been 'dead' since the engineer visit. Coincidence?!
Can we agree that 30th October 2019 (date you responded to my post) can be taken as the date Virgin Media were informed that i have no land line telephone service. Even though the service actually stopped working after the engineer visit on 18 October 2019.