Virgin Media Community

[jonm80]

Are VM restricting speeds with all this covid 19 BS?

my internet speed is no where near the minimum guaranteed speed that it should be, although some say its quick - 90 is no where near the supposedly 500 that i should be getting!!

and that's connected via gigabit lan/cat 6, wifi speeds are at an abysmal 50mb

obviously ill try and waste my time on the phone to india to try and sort out

[nathan_zetec]

You can also text 07533 016 422 in order to speak to someone instead- saves waiting in the queue and you get a record of anything that’s agreed 👍🏼

[gary_dexter]

No they’re not restricting speeds.

Posting one stats from the hub might help.