Menu
Reply
daveoc
  • 148
  • 2
  • 12
Dialled in
325 Views
Message 1 of 3
Flag for a moderator

Slow Speeds On 500mb With Critical Errors On Network Log

For several months, using speedtest.net, I've only been getting around 250-300mb. Decided today to try to do something about it so I've followed your instructions and I'm posting below the details that you asked for taken from Hub 3. I notice that the Network Log is full of errors and critical. Hope you can help. Thanks

General Configuration
Network access
Allowed
Maximum Number of CPEs
1
Baseline Privacy
Enabled
DOCSIS Mode
Docsis30
Config file
Vcb573b2ee9a9587e.cm


Primary Downstream Service Flow
SFID343520
Max Traffic Rate575000000
Max Traffic Burst42600
Min Traffic Rate0


Primary Upstream Service Flow
SFID343519
Max Traffic Rate38520000
Max Traffic Burst42600
Min Traffic Rate0
Max Concatenated Burst16320
Scheduling TypeBestEffort

 

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
1461999554.825512064 qam3
2394001214.75512064 qam4
3257998744.675512064 qam6
4325998924.725512064 qam5


Upstream bonded channelsChannel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1ATDMA0000
2ATDMA0000
3ATDMA0000
4ATDMA0000

Downstream bonded channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

1138750000238256 qam1
21467500002.240256 qam2
31547500000.938256 qam3
4162750000038256 qam4
51707500000.238256 qam5
61787500000.438256 qam6
71867500000.238256 qam7
8194750000038256 qam8
9202750000-138256 qam9
10210750000-2.538256 qam10
11218750000-2.237256 qam11
12226750000-1.238256 qam12
13234750000-1.540256 qam13
14242750000-1.538256 qam14
15250750000-1.238256 qam15
16258750000-1.438256 qam16
17266750000-0.940256 qam17
18274750000-1.238256 qam18
19282750000-1.238256 qam19
20290750000-1.238256 qam20
21298750000-0.540256 qam21
22306750000038256 qam22
23314750000-0.438256 qam23
243227500000.240256 qam24

Network Log

Time Priority Description

04/09/2020 09:24:41noticeLAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
02/09/2020 22:03:28ErrorDHCP REBIND WARNING - Field invalid in response;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
01/09/2020 17:09:50ErrorDHCP RENEW sent - No response for IPv4;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
29/08/2020 21:55:10criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
28/08/2020 07:13:26ErrorDHCP REBIND WARNING - Field invalid in response;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
28/08/2020 05:54:43ErrorDHCP RENEW sent - No response for IPv4;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
28/08/2020 05:34:27criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
27/08/2020 10:14:37ErrorDHCP RENEW sent - No response for IPv4;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
25/08/2020 11:04:27criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/08/2020 05:19:7ErrorDHCP REBIND WARNING - Field invalid in response;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
22/08/2020 23:17:40ErrorDHCP RENEW sent - No response for IPv4;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
18/08/2020 09:34:44criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
18/08/2020 09:12:34ErrorDHCP REBIND WARNING - Field invalid in response;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
18/08/2020 09:07:55ErrorDHCP RENEW sent - No response for IPv4;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
18/08/2020 09:04:21criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
18/08/2020 08:54:3ErrorDHCP RENEW sent - No response for IPv4;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
18/08/2020 08:52:51criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
17/08/2020 23:21:53ErrorDHCP RENEW sent - No response for IPv4;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
17/08/2020 14:10:20criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
17/08/2020 13:31:15ErrorDHCP RENEW sent - No response for IPv4;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
0 Kudos
Reply
jpeg1
  • 4.23K
  • 236
  • 676
Community elder
307 Views
Message 2 of 3
Flag for a moderator

Re: Slow Speeds On 500mb With Critical Errors On Network Log

On the face of it there is nothing seriously wrong. The signal levels are all within spec. The log errors are spread over a long period and are quite common.

What devices are you using to measure the speed, and how are they connected to the Hub?

0 Kudos
Reply
daveoc
  • 148
  • 2
  • 12
Dialled in
298 Views
Message 3 of 3
Flag for a moderator

Re: Slow Speeds On 500mb With Critical Errors On Network Log

I'm using my ethernet connected PC to test speed on speedtest.net as recommended. I'm never sure of the accuracy of these test sites. On speedtest.net I never get more than a range of 250-300. On fast.com, the netflix tester, I also get 250-300 but on SamKnows speedtest I usualy get around 500.

If you think the signal levels look ok and the critical errors in the network log are acceptable then I'll just live with it.

Thanks

0 Kudos
Reply