For several weeks i've been getting pretty poor download speed ~ 20-30Mbps.Ive followed the assistant, but each time I get told to check back after 24 hours to book a technician and after 24 hours the same pop up appears, no option to book a technician.
This evening I ran the Virgin Media speed test and had 120Mbps, but when i rechecked 5 minutes later it was back down to 30Mbps.
I'm on 125Mbps connection.
what hub do you have?
test in modem mode without a router connect PC to hub and power off hub for 2 mins
Run a CMD
ping -t 220.127.116.11
on the download test does it spike?
It could be that VM or router past VM network are doing SFQ on a router and some people in your area are downloading with many connections bring the speed down vs HFQ but mean you buffer when you hit the available bandwidth so some thing like HFQ+SFQ would be better but don't think anyone has done.
Test on other speed test sites.
Hey Richini, thank you reaching out and I am sorry you are having some connection issues.
I have taken a look at our side and I can see you have spoke to the team already did they manage to get this resolved for you? Thanks
Matt - Forum Team
New around here?