Virgin Media Community

[Lynne2212]

Just upgraded to M350. This has been a total nightmare. Wifi intermittent at times and speeds way below what we were promised. Have tried all the self help stuff and reset the router and still slow.

Not able to speak to a human as I work as a nurse and not for much free time at present, as you can imagine. Just want the wifi sorted for daughter and son so they can do school work and play games. Any help.apprecaited or advice 

[conman33158 · Accepted solution]

What speed do you get on https://speedtest.samknows.com/ with direct wired connection from PC/Laptop to router using a Cat 5e cable or better with a 1Gbps Ethernet capable network card?

[Lynne2212]

Thanks for the advice seems to be working now and speeds improved. Will use this again if we have any issues. Cheers