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mKingston
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Slow M100 connection. Down to 9mbps.

Internet has been going slow and sometime dropping connection. I'm using my PC wired directly to the router. I've tried restarting the router and Pc multiple times.

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Anonymous
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Re: Slow M100 connection. Down to 9mbps.

Could you access your router using http://192.168.0.1/ or http://192.168.100.1 for modem mode . You shouldn't need log in, select the 'Check Router Status' option and paste your 'Downstream', 'Upstream', and 'Network Log' tabs? Please copy/paste this data as text, split between multiple posts (Sometimes you have to click 'Post' twice due to an error message).

Could you please create a BQM (Broadband Quality Monitor) here, and post the live link?

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mKingston
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Re: Slow M100 connection. Down to 9mbps.

Neither of those URLs are connecting me to the router. No idea why. It has worked in the past.
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MikeRobbo
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Alessandro Volta
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Re: Slow M100 connection. Down to 9mbps.

Try a factory reset on the Hub …

DO NOT DO THIS if the password on the base of the Hub is not legible or missing.

Instructions for Hub 3

Disconnect all unneeded ethernet cables from the rear of the Hub.

With the Hub Powered on use a paperclip or similar and do a pinhole reset.

Depress the pinhole switch for a timed 60 seconds then release.

DO NOT reboot the hub but allow it 5 to 10 minutes for it to boot itself up.

Once a steady white and no other lights are illuminated check your system again.


*********************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************
BT Smart Hub 2 with 70Mbs Download,18Mbs Upload, 9.17ms Latency & 0.35ms Jitter.
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mKingston
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Re: Slow M100 connection. Down to 9mbps.

Reset and still nothing. I'm going to check it tomorrow. Thanks for trying.
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mKingston
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Re: Slow M100 connection. Down to 9mbps.

I turned off the powerline adapters and now it's fine. Hmmm. Interesting.

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