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Jimc56
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Slow Internet speed

I have just signed up for 500mbs broadband and after checking everything I am only getting a maximum of 48mbs!!

Anyone else got the same issue?

I am in Westcliff on Sea, Southend

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conman33158
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Re: Slow Internet speed

What speed do you get with direct wired connection from PC to router using a Cat 5e cable or better with a 1Gbps Ethernet capable network card?

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Super Hub 4.0 (modem mode) - Gig1 Fibre FTTP - Asus RT-AX82U & Asus RT-AX56U with AiMesh setup
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My Broadband Ping - conman33158
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Andruser
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Re: Slow Internet speed

If you're measuring that on a wireless device, that is the most likely cause of the problem.  Usually can be improved by playing with settings.  If it is over ethernet, then it's a cable problem.  Tell us which and we can guide you down the appropriate checks.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Number17
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Re: Slow Internet speed

This has got to be the worst ISP out there. Switched over from Talk Talk after 3 years after been sold a dream of the 100Mbs internet speed. At the last test, i was getting .9Mbs download and 0.56Mbs upload. How's that possible? No customer service to reach, a useless complaint system, the list is abhorrent failure goes on. 

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conman33158
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Re: Slow Internet speed


@Number17 wrote:

This has got to be the worst ISP out there. Switched over from Talk Talk after 3 years after been sold a dream of the 100Mbs internet speed. At the last test, i was getting .9Mbs download and 0.56Mbs upload. How's that possible? No customer service to reach, a useless complaint system, the list is abhorrent failure goes on. 


If you want help please start your own thread 🙂

***********************************************************************************************************************************
Super Hub 4.0 (modem mode) - Gig1 Fibre FTTP - Asus RT-AX82U & Asus RT-AX56U with AiMesh setup
***********************************************************************************************************************************
My Broadband Ping - conman33158
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