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Lewijun55
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Slow Internet since outage last week

Hi,

I have 100mb broadband as my service currently, this has consistently functioned at 108mbs since we have been at this address almost 4 years ago.  There was some sort of an outage/issue last week with both the broadband and the TV, since then am consistently getting ~58mb down a just under 10 down.

PING ms: 13
DOWNLOAD Mbps: 59.70
UPLOAD Mbps: 9.85
 
I have carried out this test from two computers both wired.  The virgin box's wifi also stopped working a while ago, thus the multiple cables being run.
 
I tried to phone 150, but nobody available, don't even get put in a queue to wait.
 
 
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Lewijun55
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Re: Slow Internet since outage last week

FYI - would love to get a replacement for the virgin router as then could use wifi in my house without a second box 🙂 Then retry the speed.

And yes have reset the router to factory settings, its operating as a modem right now but the speed was ok with this same config upto about a week ago.
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